Talk to a person.
We are a small team, so you will not be routed through a phone tree. Pick whichever of these suits you.
Email us
The fastest route for anything account related: billing, seats, deletion requests, or a bug you can describe.
accounts@brace.chatChat with us
The chat widget in the corner of this page is our own product, filing into our own inbox. If it is quiet we will reply by email.
Your workspace
Already using Brace? Your own help center, agents and billing live in the dashboard.
Open the dashboardReporting something urgent
If you believe customer data is exposed, or you have found a security issue, email accounts@brace.chat with the word SECURITY in the subject and we will prioritise it. Please give us a reasonable window to fix things before disclosing publicly.
Deleting your data
Send the request to accounts@brace.chat, naming the workspace. Our privacy policy describes what happens and how long copies persist.